HOW TO: Better Serve the Social Media Custome...
Here's a look at how each department can blend traditional and social media to drive business goals and collaborate on a seamless customer experience.
http://mashable.com/2010/06/29/social-customer-service/
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10 Questions to Evaluate a Social Media 'Expert' | Internet Marketing Strategy: Conversation Marketing
If you know more than 5 people, chances are you now know someone who declares themselves a social media expert. How can you tell if someone's claim ...
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40+ Essential Social Business Resources
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5 Small Business Social Media Success Stories
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22 Essential Social Media Resources You May Have Missed
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iStrategyLabs "An Idea Foundry" - Interactive Strategy, Experiential Marketing, Content Creation, Social Media Strategy
iStrategyLabs is a digital word of mouth agency focused on providing clients with integrated and interactive marketing strategy. Our product lab incubates digital ...
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The Ultimate Glossary: 101 Social Media Marketing Terms Explained
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Evolution: The Eight Stages Of Listening « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing
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50 Steps to Establishing a Consistent Social Media Practice | chrisbrogan.com
You've told the boss that you're going to implement social media stuff for your organization, and in ... ChrisBrogan.com runs on the Thesis Theme for WordPress ...
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Social media business strategy and more - chrisbrogan.com
Learn How Human Business Works – Beyond Social Media ... I release all content on [chrisbrogan.com] under the Creative Commons license, which means that you can share ...
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Social Media Explorer
Social Media Explorer offers insights, opinions and reporting on social media programs, strategies and tactics for large and small businesses and individuals.
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