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Here's a look at how each department can blend traditional and social media to drive business goals and collaborate on a seamless customer experience.
http://mashable.com/2010/06/29/social-customer-service/
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Connect with Jeremiah on twitter Remember the "Portal" years where we thought ... Categories: Industry Index, Social Media, Web Strategy Posted on July 7th, 2008 ...
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Social media strategy and social media consulting blog from Jay Baer and Convince and Convert. Emphasis on PR firms and social media.
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