Assistly - make your customers smile ;)
Web-based customer service software featuring multi-channel help desk and customer support platform for case management, email, chat, twitter, and knowledge base.
http://www.assistly.com/
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35+ Examples of Corporate Social Media in Action
We've assembled this list of over 35 companies who are experimenting with social media in a host of different ways.
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Why Small Businesses Shouldn't Take Social Media for Granted
When done right, social media can be a valuable source for customer acquisition, retention and satisfaction. Here a few reasons to help drive the value home.
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Marketing Small Businesses With Twitter - NYTimes.com
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How to Use Twitter for Marketing & PR
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Matrix: Evolution of Social Media Integration and Corporate Websites « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing
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CoTweet: The Twitter CRM Tool of Choice for BestBuy, JetBlue, and Ford
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50 Ways Marketers Can use Social Media to Improve Their Marketing | chrisbrogan.com
Social media isn't always the right tool for the job. Not every company needs a blog. ... ChrisBrogan.com runs on the Thesis Theme for WordPress ...
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HOW TO: Build A Twitter Strategy for Your Business
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Influential Marketing Blog
UPDATE: Follow me at @rohitbhargava if you liked this post! ... Russian Social Media - http://johnbell.typepad.com/weblog/2008/09/interview-with. ...
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The 22 Step Social Media Marketing Plan
As corporate adoption of social media emerges, there's nothing wrong with ... Peter Kim is a Senior Partner at Dachis Corporation. ...
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